Free Delivery On All Orders Over €50

Terms & Conditions

Eoin O'Connor and Félim O'Connor who trades under the name of Photome (‘the Supplier’) supplies its goods and services to its customer (‘the Client’).

It is the intention of the Supplier that all the terms of the contract applying to all transactions on the web site are contained in these Terms and Conditions.

The supplier reserves the right to alter these Terms and Conditions without notice to the client. Changes will apply to any subsequent orders received.


Deliveries to destinations other than the Republic of Ireland and Northern Ireland will be arranged by the Supplier. Such deliveries will  be arranged  during normal business hours.

Delivery dates and times given by the Supplier are estimates only. Unless expressly agreed by the Supplier in writing time is not and shall not be deemed to be of the essence of the contract, subject to delivery taking place within a maximum of 30 days, or as otherwise advised.

The Client shall make all arrangements necessary to take delivery of goods whenever they are tendered for delivery. The Supplier will only tender delivery of goods to persons aged over 18.

Items are supplied subject to their availability. Whilst the Supplier will endeavour to hold sufficient stock to meet all orders, if there is insufficient stock to meet your order, the Supplier may at their discretion contact the Client to offer a substituted product or alternatively refund the price paid for such goods as soon as possible.

The Supplier reserves the right to change details and/or product specifications without further notice.

The Supplier accepts no responsibility for non delivery of any item ordered  for delivery by Economy Postage. If the Client wishes guaranteed delivery then they must choose a track & trace delivery option.

The Supplier reserves the right to make delivery by instalments and tender a separate invoice in respect of each instalment. The Supplier’s failure to deliver one or more instalments or any claim by the Client in respect of any one or more instalments shall not entitle the Client to treat the Contract as a whole to be repudiated.


The price payable for the goods ordered is the price shown on the web-site at the time the Supplier receives the Client’s order and any applicable charges for carriage and insurance except for the following exception:

Whilst every effort is made to ensure that the correct price is displayed on our web site, errors may occur. If the Supplier discovers that such an error has been made in the quoted price, the Client will be contacted to confirm this.

The Client will then be given the option of cancelling the order or re-confirming it at the correct price. If the Supplier is unable to make contact with the Client the order will be treated as cancelled.

Subject to the above the Supplier must receive payment for the whole of the goods ordered together with any applicable carriage and insurance charge, before the order can be accepted.

The VAT inclusive prices quoted on the web site are shown at the current rate of VAT.

The Supplier reserves the right to change prices and details at any time without notice.

Prices shown on the web site may not be the same as those shown in the Suppliers retail store .

Promotions available on the Suppliers web site may not be available in store or through our Mail order service and vice versa.

Prices shown as reductions relate to the previous price at which the products have been made available for at least 28 days.


Clients who shop online must be aged 18 years or over.

Payment can be made by credit card and Paypal.

The credit cards accepted are shown at the checkout.

 By placing an order through the web site the Client authorises the Supplier to debit their credit or Paypal account for the total amount of the order prior to the despatch of the goods to the Client’s delivery address, unless other credit terms have been agreed previously in writing.


The Client shall inspect the goods at the place and time of receipt but nothing in these Terms shall require the Client to break packaging and / or unpack goods, which are intended to be stored before use.

The Client must advise the Supplier by phone within 7 days of receipt, of any claim for short delivery or damage.

The Supplier shall not be liable for indirect or consequential loss or damage including without limitation loss of profit, of use, or of contracts arising out of the supply or failure of supply of goods (other than liability for death and personal injury resulting from the negligence of the Supplier) and whether arising in contract, tort or otherwise. In all other cases liability shall be limited to the contract price.

If the Client does not give notice within 7 days the goods will be deemed to have been delivered in the quantities shown in the delivery documents and the Client shall not be entitled and will irrevocably and unconditionally waive any right to reject the goods or claim any damages whatsoever for short delivery howsoever caused.

The Suppliers liability for short delivery is limited to making good the shortage.


The Client has the right to cancel any order placed on this website within fourteen days beginning with the day after the date goods are delivered, without giving reason. Items exempt from this are any order that was personalised / customised or custom made.

The Client must prior to returning any goods received, contact the Supplier, Wedding Charms by filling in the return form in the return section    stating the client's name, a description of the goods or services concerned and the order number of the cancelled order. Failure to do so will result in a delay in processing the Client's refund or the product being returned to the Client. All authorised returns must be returned to Photome, 17 Beachview Oark, Strandhill, Co Sligo, F91RR52, Ireland .

On cancellation for whatsoever reason the Client must return the goods, at their own expense, in their original condition,in their original unopened packing, to the Supplier, unless the goods are being returned because they are faulty, in which case the Supplier will meet the cost of the return on the Suppliers nominated carrier. If goods are not returned by the Client the Supplier reserves the right to deduct the cost of recovering the goods from any refund due to the Client.

If the goods are faulty, the Client must contact the Supplier by e-mail to    stating the clinet's name, a description of the fault and the order number. You may be requested to supply a photo, by e-mail or text, of the damaged goods.

Refunds will only be made on the credit card or Paypal account  that was originally used to complete the transaction within 30 days.


The Client will always have the option of an exchange if the fault occurs within 14 days of delivery. If there is a fault with the product within 6 months of delivery but after the first 14 days, the Supplier will always offer a repair in the first instance, with exchange only being a secondary option following consultation with the manufacturer's repair agent. After 6 months but within 12 months the Supplier will offer a repair only. In all cases the Supplier reserve the right to inspect the product and verify the fault and, if no fault is found return the product to the Client. No refund will be processed until the returned goods have been received by the Supplier and an appraisal made as to any fault.

Product warranties sold by the Supplier do not cover:
- replacement of consumables such as batteries, light bulbs, fuses, antennas, headphones, microphones and recording heads,
- incorrect or inappropriate use of products.Please read the user manual supplied with the product carefully,
- malfunction due to accessories such as power cables,
- defects and consequences following repairs by a person non-certified by the Supplier,
- defects and consequences due the incorrect use of the product, e.g. commercial purposes,
- defects and consequences due to external causes.


Please note that warranties do not apply to repairs for damage due to external causes, e.g. accidents, shocks, power spikes, lightning, etc, or to the client's incorrect use of the product, e.g. product not installed in accordance with manufacturer’s instructions, detrimental use of product, use of product for commercial purposes, use of unsuitable peripherals, accessories or consumables, etc.

Except where goods are sold to a person dealing as a consumer within the meaning of the Unfair Contract Terms Act 1977 all warranties, conditions or other terms implied by statute or common law are excluded to the full extent permissible by law.


 The risk in goods sold to the Client shall pass to the Client so that the Client is responsible for loss, damage or deterioration of the goods or a part thereof at the time of delivery.


The Laws of The Republic of Ireland apply to this agreement and any disputes in connection with this agreement shall be tried in the courts of The Republic of Ireland.

If any part of these conditions is invalid, illegal or unenforceable the validity, legality or enforceability of the other clauses and sub-clauses of these Terms shall not be affected and they shall remain in full force and effect.

 All web-site content (design, images and text) is the copyright of Photome and its suppliers. The content may not be copied or removed, nor may the site be altered or republished in any way without written permission of Photome

All information and pricing on this website was correct at the time of going live, E&OE (errors and omissions excepted)